Terms and Conditions

All Terms and Conditions included on this page apply to each guest ("you" or "your") in all Nagomi Visit programs ("Nagomi Visit", "Nagomi Visits" or "Programs"). You must indicate your acceptance and understanding of the Terms and Conditions by clicking "Agree to terms and conditions".

Basic Terms

Guests under 21 must be accompanied by a supervising adult over 21 years of age to participate in all Nagomi Visit programs.

Nagomi Visit meals

  1. The Nagomi Visit team and the hosts take great precaution when it comes to food safety but please be aware that the host nor the program will take any responsibility for incidences of food poisoning or any other illness.
  2. The Nagomi Visit team and the hosts cannot guarantee the absence of specific allergens in the program's menus or promise to fully accommodate various dietary restrictions.

Late arrivals and Cancellations

Assume that all members of Nagomi Visit community (including the Nagomi Visit Team, hosts, guests, and supporters) are involved in all Nagmi Visit programs to connect with one another in a meaningful way both online and offline. Be considerate and avoid cancellations and arrive on time.

You will pay 50% of the Program price for any cancellations made by you between 2 and 7 days before your booked Nagomi Visit. Should you cancel in the last 48 hours before your booked Nagomi Visit you will be charged the full Program price. You will receive a full refund for any Nagomi Visit programs if cancellations are made by you 8 days before your booked Nagomi Visit date. However if payments are made through PayPal, due to PayPal's policy, you will be responsible for the original transaction fee for receiving payment and transaction fees required to send the refund via PayPal for any Nagomi Visit programs canceled by you 50 days after payment. A full refund will be given irrespective of the time of the cancellation if cancellations are made by the host.

If you do not show up on time at the meeting point indicated in the email sent to you after you have made a booking, you will be considered as a “no-show” and no refund can be claimed. We will gladly allow you to change meeting time and point but once you choose to make these changes it is the responsibility of the participants to arrive at the correct location at the scheduled time. We at Nagomi Visit cannot be held responsible and you shall not be entitled to any refund.

Nagomi Visit's are rarely canceled because of inclement weather. Guests are advised to use their judgement as to whether travel to the host's home may be difficult or unsafe and consult with the host or the Nagomi Visit Team. In this rare instance, we will help to reschedule or if necessary give a full refund.

Limitation of Liability

We at Nagomi Visit assume no responsibility for the actions of hosts, guests, and other users through any Nagomi Visit programs or the Nagomi Visit website or as a result of their use of Nagomi Visit programs or website. Guests, hosts, individuals and families alike, must agree that you are at your own risk when participating in the Nagomi Visit programs and that you should use your best judgement at all times.

Waiver of rights

You agree that photos taken during all Nagomi Visit programs may be used for promotional purposes for the Nagomi Visit program. Should you wish to not have your photograph taken or used, you must make it clear to the Nagomi Visit team.

Prohibited practices

  1. Giving and receiving money or bribes, commercial dealing, as well as any illegal activities before, during, or after any Nagomi Visit program is strictly prohibited.
  2. Nagomi Visit will not condone any discriminatory act or attitude in the conduct of our program. Acts of harassment or discrimination are disciplinary offences.
  3. Guests are not to damage, disable or disrupt the Nagomi Visit program by any means.

Terms and conditions are subject to change

Nagomi Visit reserves the right to update or amend these Terms and Conditions at any time without prior notice. Your use of this web site following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to read over these Terms and Conditions whenever you use our service.